Ratings & Reviews

Overall Rating

5(322 reviews)99.7% of customers recommend this property

Rating Per Category

Parking
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Staff

Resident Reviews

submitted by Kaitlynn C. - |Recommended: YesLove my home — I love living here I am very satisfied.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Katherine J. - |Recommended: YesHappy — As a first time renter, I am happy to live here. Neiman is very helpful
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Victor G. - |Recommended: YesReally Helpful Staff — Today I went in to sign my renewal lease, honestly I had no clue on how to do it because this was my first year witth Arrive North Shore, Neiman Riley the Assistant Manager was nothing short of amazing in how helpful he was, not only was he detailed and through he insisted that he helped me before I left the office. Thank you Neiman for being so helpful in the process you really make me and my family feel like we are truly home
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Itzel G. - |Recommended: YesVery nice — schools, area is quite , friendly
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
submitted by Gabriela V. - |Recommended: YesVery happy — Very happy and staff very friendly enjoying living there
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Susana R. - |Recommended: YesNice Place For Families — Arrive North Shore is a nice, comfortable and safe place to live. It is located close to restaurants, grocery stores, beauty shops, mechanics, and all kind of small shops. I have been living at the apartments for three years already. Nice neighborhood, buildings well maintain, professional staff and always ready to help I like that they keep improving services and appearance all around the buildings. I recommend this place 100
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
submitted by Marina B. - |Recommended: YesGreat — Nice location, great space, nice environment.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Per F. - |Recommended: YesGood living along the North Shore — Nice and quite apartments. Make sure you know what you get before you sign. Some apartments are renovated some arent.
response from property -Thank you for taking the time to share this feedback with us.
submitted by Miroslav N. - |Recommended: YesArrive North Shore — We are with the company for more that five years because of people like Mr. Riley who provide excellence in customer service, quality,safety and take care of their residents. Ms. Justeb, in another great asset to the company that provides great customer service.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Karen L. - |Recommended: YesGreat Customer Service — I love living here at Arrive. I've been here a few years and its been great even after new management has come in. Neiman Riley is one of the few originals that is still working here and is now the Assistant Manager and he has been nothing but a great help in ANY AND EVERYTHING that I've ever needed help with. It's always great when you have a familiar face in the office. Keep up the great work
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Ellen D. - |Recommended: YesWell Worth It — We spent almost 5 years here and were very happy. It was a great fit for us as young professionals looking for a comfortable, affordable, dog-friendly place to live near work. The location is great - Highwood is so lively and the beautiful neighborhoods, trails, and lake views are among the best on the North Shore. Our time there allowed us to save up and we just purchased our first home. There were of course little issues that popped up over the years, but I was felt comfortable talking to the staff and they were always quick to resolve my concerns. I will not miss the limited bike storage, always needing cash for laundry, and my packages sitting in the office overnight because I couldn't get there until after it closed. But, in the two weeks I've been away, I realize I took for granted the spacious master bedroom, dumpster service, doggie bag stands, and someone else doing the landscaping. I would certainly recommend living here to a friend.
response from property -Thank you for taking the time to share this feedback with us. We were happy to be of service.
submitted by Quincy M. - |Recommended: YesSuperb Customers Service — Neiman has provided the best customer service since my family and I have been living here. Whenever I am on the road he has insured me that my family is well taken care of.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Delma R. - |Recommended: YesCustomer Service At Its Finest — I recently needed help setting up my portal to be able to pay my utilities and rent online, being an older resident sometimes it's challenging navigating this computer stuff. The Assistant Manager Neiman Riley who has been there even before Trinity purchased the property has always been a great help in the transition of management advocating for the residents and always stops what he is doing to make sure you are taken care of. I honestly don't know anyone talked about among my fellow neighbors and residents as much as they mention how awesome he is. He has made me and my families stay great and I am happy he decided to return to Arrive North Shore Formerly Fort Sheridan Place . Thanks Neiman
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Brenda M. - |Recommended: YesReally Helpful Staff — I stopped in today because I was having trouble with my renewal signing and getting into my online portal, spoke to the Assistant Manager Neiman Riley, known him for a couple years with him working for the previous management company, he is and has always been a tremendous help in a time of need. Thanks Neiman
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
submitted by Laurie L. - |Recommended: YesWe think it is reasonable, except for property water drainage and office knowledge. — Overall reasonable.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.